Category: Uncategorized

Customer Loyalty Math NPS

Net Promoter Score (NPS) How the Net Promoter Score Helps You Benchmark Customer Loyalty NPS is a customer loyalty metric created by Fred Reichheld, and used in customer satisfaction research. NPS is the most popular and proven metric for measuring…

8 Website Health Check Tools and Tests

This a group of tests and tools for checking your website’s health. 1. Speed test http://www.webpagetest.org http://tools.pingdom.com/fpt/ 2. Code check http://validator.w3.org 3. Online blacklist checker http://www.webhostinghub.com/support/tools/online-blacklist-checker 4. Pagerank checker. A grade of 0 is poor and 10 is wonderful (logarithmic…

Social Indexing

Figuring out social connections between pieces of content is fundamentally different from the one that has ruled for a decade. Google mathematically indexes the Web by scanning hyperlinks between pages and websites. Pages with lots of links from other sites rise…

Google's new search movie maker

Create A Video with Google’s New Search Story Creation Tool In my inbox this am, I saw a news alert Google had created a new tool to create movies based on your search queries.  Based off Google’s first-ever Super Bowl…

What's a Friend or Follower worth?

Radio stations sell advertising time based on several components, time of day the ad runs, length of the ad in seconds etc… Sales dollars are also based on Area of Dominant Influence (ADI). Can a correlation between a Friends or…